2 points Choose among these basic guidelines for business dining the incorrect one: After usage, return utensils to their respective service plates. Choose your favorite soup. You should only leave a minimal amount of food on your plate. Before adding salt or other seasonings, taste the meal. Complaint letters take time to write if 2 points the message is to be well interpreted by the recipient. What is/ are the main characteristic (s) of a complain letter? should not be written when one is enraged should be written in a grammatically proper manner all of the answers are correct should not have visible emotion and based on facts 2 points Facsimile should have the following criteria EXCEPT: * Be kept short Include a cover sheet that mentions the recipient's name, subject and some other useful information Include some advertisements to make sure it is communicated Sent on clear and white pages 2 points When leaving for a vacation, you have to change your answering machine message into al an: * Educational one Informative one Gossipy one Greeting one The type of invitation that is sent out 3 points should be determined by the meeting. Formal meetings require a written invitation, but informal meetings may simply require a phone or e-mail invitation. The greater the audience being invited, the further people may have to travel, necessitating more notice. For example, shareholder and annual board meetings should be announced: * Six weeks in advance No defined number as long as the notice is not in arrears O Five to six weeks in advance Four to six weeks in advance