Question: 200 words please , markiting course As discussed in class when covering customer satisfaction (week of November 22), for a given e company the relationship

200 words please , markiting course

As discussed in class when covering customer satisfaction (week of November 22), for a given e company the relationship between customer satisfaction and customer loyalty depends on the type of industry the company belongs to. In the tourism industry, what do you think this relationship is going to be like, and why? To answer this question, you need to look and understand the graph shown in class, on page 6 of the slides about customer satisfaction (L. "Communicating with Customers")

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