21) Example of quality based operations strategy would not include: A) Investing in new equipment B) Hiring new skilled employees C) Contracting new suppliers D) Laying off employees to decrease costs 22) Multifunctional productivity includes overheads as: A) Output B) Limitation C) Input D) Factor 23) If two companies both have the same level of output but one requires less input A) The one requiring less input would have higher productivity B) The one requiring less input would have lower productivity C) The one requiring less input would have higher costs item produced D) The one requiring more input would have higher productivity 24) Using two latest observations in a sequence of data to forecast the next period is: A) Regression analysis B) Moving average forecast C) Naive forecast D) an associative forecast 25) Forecasts for groups of items tend to be more accurate than forecasts for individual items because A) Forecasting errors among items in a group usually have a cancelling effect B) Those are usually conducted for stable demand products C) Forecasting errors appear only in forecasts of demand for individual products D) Those are usually conducted for stable demand products 26) When company is deciding on the design of new product from the its standpoint, the key question would be: A) All listed below B) Is there demand for it? C) Can we do it? D) None of listed above 27) If company decides to increase quality acceptance rate in production, but continuous to use the same inputs and process, than productivity will: A) Would not exist anymore B) Decrease C) increase D) Stay the same