2.2 Mindtap Lab: Emerging Business Ethics Issues

1. Chris, as the CEO of a startup, understands that failure to acknowledge or be aware of ethical issues within his company is a great danger. For this reason, he is trying to improve his ethical awareness. Which of the following are ethical issues that Chris should be aware of? (Select three) a. Safety violations b. Abusive behavior c. Paid time off d. Misuse of company time

2. A car manufacturer claims it is committed to quality in the "core values" listed on its website; however, the company's employees often sacrifice quality in order to increase output. Furthermore, the managers routinely set goals related to output, but they do not set goals related to quality. Based on the information in this scenario, the car manufacturer lacks _______. a. goals b. fairness c. employees d. integrity

3. An accounting firm has a set of internal exams employees must take to demonstrate an understanding of basic accounting principles. Middle-level managers often steal the answer sheet and provide it to their subordinates to increase the likelihood of a high occurrence of passing scores. The behavior described in this scenario is associated with _______. a. dishonest conduct b. reciprocity c. honesty d. optimization

4. A large online retailer decided to increase wages above the minimum wage because it recognized that its employees put in a great deal of effort and believed its employees should be compensated accordingly. Which of the following describes this business decision? a. Honesty b. Dishonest conduct c. Optimization d. Reciprocity

5. High-level management at a plastics manufacturer knew its company's waste was being tossed into local waterways, but dumping waste was common in the region, so they did not tell anyone. Even after some of their plastics were discovered in local waterways by an investigative reporter, managers at the manufacturer told the media the company was not responsible for the mess, despite knowing otherwise. Which of the following describes this behavior? a. Dishonesty b. Reciprocity c. Optimization d. Facilitation payments

6. An employee of a biotechnology firm faces a problem with one of its medication products. There are several actions the employee can take that have negative outcomes, but there is no right or ethical choice to be made. What is the employee facing? a. A value orientation b. An ethical issue c. A personal problem d. An ethical dilemma

7. Michael has been working for the same company for 10 years. He often engages in personal activities during work hours. He believes his behavior is justifiable because he is a very productive employee. Michael often shows up a half hour late for work, takes long lunch breaks, and watches e-sports while working. Which of the following activities is Michael engaging in? a. Abusive behavior b. Bribery c. Conflicts of interest d. Misuse of company time and resources

8. Katerina is hired to help a retailer expand its footprint internationally. She runs into roadblocks when attempting to secure permits in foreign countries. Katerina decides to offer large payments to local officials so her permit applications are given priority. Which of the following behaviors is Katerina engaging in? a. Abusive behavior b. Bribery c. Corporate intelligence d. Conflicts of interest

9. Chelsea did not like it when her coworker Cho disagreed with her openly during a team meeting. In response, Chelsea decided to ignore Cho. When Cho asked Chelsea a question, Chelsea would pretend she didn't hear her. Chelsea's behavior in this scenario is an example of _______. a. a conflict of interest b. lying c. corporate intelligence d. abusive behavior

10. The hiring manager for a mortgage lender discovers that one of the candidates for a customer service job is 65 years old. The manager is afraid the candidate might retire, leaving her to search for a replacement in the near future, so she refuses to hire the individual even though he meets or exceeds all of the requirements. Which of the following behaviors is the hiring manager engaging in? a. Sexual harassment b. Fraud c. Discrimination d. Lying

11. Alicia and Eduardo are aware that the car company they work for sources metals such as tungsten and gold from the Golden Rule Mining Company because it is the most affordable option. Alicia and Eduardo learn that stakeholders will not look upon this situation favorably because the supplier is located in a conflict zone where armies and rebel groups profit from mining. For this reason, they enter into a secret agreement with Golden Rule Mining Company to conceal this information from the public and make it appear that the supplier is based in the United States. In this scenario, which of the following are Alicia and Eduardo engaging in? (Select two) a. Discrimination b. Puffery c. Deceitful purpose d. Collusion

12. A board member of a pharmaceutical company learned that a drug was going to be recalled. She alerted her friends and family so they could sell their stocks in the company before the news became public. In which of the following behaviors did the board member engage in this scenario? a. Crisis management b. Consumer fraud c. Insider trading d. Puffery 13. News quickly spreads that the host of a popular morning show participated in an illegal gambling ring. The show's executives know they must act swiftly and respond to potential damage, but they're hesitant to fire the host because the host is well-loved by the show's target demographic. Instead, they decide to suspend the host temporarily. Many viewers are pleased while others are outraged by the decision. Which of the following statements best captures the idea exemplified by this scenario? a. Crises are rarely handled perfectly. b. In times of crisis, it's easy to know how to response to new issues. c. When faced with a crisis, there is usually a clear answer. d. There is no risk associated with making a wrong decision. 14. Candice is an event planner for a music festival. Word begins to spread of a global pandemic entering the United States. Candice knows her organization will lose a lot of money if she cancels the event, but she also knows attendees, performers, and vendors could become sick as a result of the health crisis if she does not cancel it. Candice must act swiftly. Which of the following is this scenario related to? a. Crisis management b. Consumer fraud c. Puffery d. Social engineering

15. Big data and marketing analytics have presented new ethical issues, since they can reduce employees and consumers to quantitative measurements. Which of the following statements does this scenario exemplify? a. Traditional business activities are being disrupted in a time of rapid technology advances. b. Technology advancement as a whole is automatically considered to be an ethical issue. c. Businesses should not be concerned about problems because they cannot become ethical issues. d. Ethical issues are set in stone and new ones will not emerge.