22	What is meant by the expression "Never ask someone to do something you would not do yourself".
23	"Differences between team members can start off small and, if not addressed, can escalate into a bigger issue". Discuss the reasons why it is important to promptly resolve workplace behavioural issues?
24	Explain how you would deal with a team member who is reluctant to participate in discussions?
25	What is innovation in the workplace and why is it a desirable characteristic in terms of performance?
26	What are the most effective ways to communicate upwardly to supervisors and senior management?
27	What methods can be used to quickly resolve tensions within a work team?
28	Communication with Management and Team Members is often different as some information shared by management may be confidential and private. What considerations do you need to be aware of prior to communicating and sharing information given to you by management?