Question: 24. Agent Tony asks a potential customer for a driver's license or passport when preparing to complete a life insurance application. The customer shows a

24. Agent Tony asks a potential customer for a driver's license or passport when preparing to complete a life insurance application. The customer shows a military ID card that has no picture and says that is the only identification he has. When asked for another form of identification, the person becomes irate and asks if the company wants his business or not. In this case, what should Tony do? O a. submit the completed application and note on it that the customer was unable to produce clear identification o b. submit the completed application and discuss the matter with the agency manager or field compliance principal c. decline to complete the application and discuss the matter with the agency manager or field compliance principal od. decline to complete the application and do nothing more since no application was signed

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