Question: Agent Tom asks a potential customer for a driver's license or passport when preparing to complete a life insurance application. The customer shows a military
Agent Tom asks a potential customer for a driver's license or passport when preparing to complete a life insurance application. The customer shows a military ID card that has no picture and says it is the only identification he has. What should Tom do
Submit the completed application with a note about the absence of the proper identification
Submit the completed application and discuss the matter with the agency manager or compliance officer
Decline to complete the application and discuss the matter with the agency manager or field compliance officer
Decline to complete the application
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