Question: 25/ The writing for a proposal should often a. follow the AIDA plan. b. be as vague as possible. c. follow the plan for good-news

25/

The writing for a proposal should often

a.

follow the AIDA plan.

b.

be as vague as possible.

c.

follow the plan for good-news messages.

d.

avoid the "you" attitude

24/

When closing a negative message, you should

a.

offer to answer further questions.

b.

restate the bad news.

c.

All of the above.

d.

refrain from implying that you anticipate future problems 23/

When using respectful language you

a.

protect your audience's pride.

b.

All of the above.

c.

help your audience accept your decision.

d.

avoid an accusing tone

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