Question: 3 2 Multiple Choice 2 points It is difficult to maintain consistent quality in services because services are nonperishable as opposed to products, services are
Multiple Choice points
It is difficult to maintain consistent quality in services because
services are nonperishable
as opposed to products, services are tangible in nature
variability is reduced as more humans are involved in delivery
the server is inseparable from the service
it requires minimum human interaction
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