Question: 3. Do you trust the defect rate data provided by the suppliers? Caledon Concrete Mixers As Sarah Jenkins, materials manager at Caledon Concrete Mixers, ended

3. Do you trust the defect rate data provided by the suppliers?

Caledon Concrete Mixers

As Sarah Jenkins, materials manager at Caledon Concrete Mixers, ended her conference call with Jon Del Rosario from corporate purchasing, she wondered what recommendations she should make regarding the selection of a gearbox supplier. The comorate purchasing group in Chicago was advocating switching to a new supplier, but Sarah remained

3. Do you trust the defect rate data provided by the suppliers?

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