3)

When revising a document?

a.

First read it quickly to evaluate overall effectiveness.

b.

Read just one time to finish quickly.

c.

First look carefully for grammatical errors.

d.

Pay closest attention to the document's spelling.

4)

All of the following are benefits of instant messaging except?

a.

It is private.

b.

It can mimic a conversation more closely than e-mail.

c.

It costs less than phone calls or e-mail.

d.

It allows a rapid response to urgent messages.