3.1 Radical Rewrite: Improving a Message About Checking References mail so that it reflects writing techniques you learned in this and previous chapters. Upload your revised e-mail file here. To: All Managers From: Mark Sanchez > Subject: Improving Reference-Checking Procedures personal references, and can help avoid negligent hiring claims. Educational references should also checked when necessary When calling to check references, several important steps should be followed to obtain the best information: - Call once to schedule the reference check, then call back when you said you would. - Plenty of time for the call should be allotted. - Ask only about job-related information, do not ask inappropriate questions. - Good notes should be taken, especially in relation to the candidate's former employment. - At the end, you should summarize and thank the reference for the information. By following these guidelines, meaningful information can be obtained that will help you make the best hiring decisions. Mark Vice President, Human Resources | mark.sanchez@zycamindustries | Office: 455-390-5539 | Cell: 455-290-9760