Question: 3.1 Why is it important to look at aggregate flow per- formance, as measured by average inventory, average flow time, and average throughput? 3.2 Discuss

3.1 Why is it important to look at aggregate flow

3.1 Why is it important to look at aggregate flow per- formance, as measured by average inventory, average flow time, and average throughput? 3.2 Discuss why it is often easier to measure average inventory and average throughput rather than aver- age flow time. 3.3 How can a manager determine the minimal set of operational measures that should be tracked on a daily basis to predict the financial performances of a process? 3.4 The Internal Revenue's Department of Tax Regulations writes regulations in accordance with laws passed by Congress. On average, the department completes 300 projects per year. The Wall Street Journal reports that, as of October 11, 2011, the number of projects currently "on the department's plate" is 588. Nevertheless, the department head claims that average time to complete a project is less than six months. Do you have any rea- son to disagree? Why or why not? 3 3

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