Question: 34. The classical decision-making model is: a A descriptive model explaining how people actually make decisions b A prescriptive model describing how people should make

34. The classical decision-making model is:

a A descriptive model explaining how people actually make decisions

b A prescriptive model describing how people should make decisions

c Neither a or b above

35. Which type of organizational value describes the end state or outcome that people seek to achieve?

a Terminal values

b Instrumental values

c Personal values

d Norms

36. Lewins model of organizational change includes which steps?

a Stop, start & continue

b Unfreeze, make the change and refreeze

c Tops down communication

d Bottoms up communication

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