4. Performance management (Connect) Use your knowledge of performance management to answer the question. identifies financial and nonfinancial performance measures and organizes them into a single model. The Use your knowledge of the balanced Scorecard to answer the following question. Which is true of the evidence concerning the validity of the balanced Scorecard approach to performance management? Most of the evidence is highly supportive Most of the evidence is anecdotal in nature Most of the evidence is rigorous and empirical Use your knowledge of performance management measurement methods to answer the following question. To provide useful information for the decision maker, performance appraisals must be three things. Valid and reliable are two of the three things. What is the third? Free from bias Based on customer satisfaction Based on financial outcomes