$4$ Plan your communication by completing the table below.

Who am I communicating to$?$ Meeting $1($e$.$g$.$ with Project team$)$

Meeting $2($e$.$g$.$ with customers$)$

What is the purpose of my communication?

What information should be part of the communication?

What position will you take regarding the information that must be communicated?

Should any information be kept confidential?

What will be negotiated?

What are the objectives of negotiation $($at least one each$)?$

What stakeholder needs and requirements should be met during the negotiation?

What are the potential issues and problems that may arise from the negotiation $($at least one each$)?$

What position will you take regarding any negotiation that will take place $($identified in Section $1)?$

What are your supporting arguments to meet your negotiation objectives $($identified in Section $1)?$

What forum will I use to present the information at the meeting e$.$g$.$ PowerPoint presentation at Group meeting, printout of information, one$-$on$-$one discussion etc$)?$

How does the forum meet organisational objectives?

What vocabulary, tone, structure and style suits the audience?

How will I:

$$ build trust

$$ develop positive working relationships

$$ show respect for the opinions and values of others

$$ maintain effective interaction?

Attach:

Policies and procedures $$