4. Step 4: Adapt the Message to the Audiences Needs and Concerns Envisioning your audience members allows you to adapt your message to meet their needs. Professional messages that are adapted to the needs and expectations of the audience build and protect goodwill between you and the recipient of the message. Adaptations include focusing on the audiences viewpoint, communicating ethically and responsibly, building goodwill, and using the right language. One way to successfully adapt your message is by cultivating a you attitude. How do messages that appropriately employ a you attitude appeal to audiences?

They open up opportunities for insincerity and chitchat. They send a direct signal of concern for the receivers interests. They focus on the concerns of the sender, thereby highlighting the purpose of the message. Which sentence applies a you attitude most successfully?

You can pick up the package at the reception desk. I will leave the package for you at the reception desk. Im leaving the package at the reception desk. Which questions should you ask yourself as you cultivate a you attitude and adapt your messages to be receiver-centered? Check all that apply.

Does the message reflect the high standards of a business professional? Is the receiver kept clearly in the picture? Are the ideas expressed clearly and concisely? Should the message be written using conjunctive adverbs? Is the message reflecting my opinion clearly enough?