Question: 4 . The Dorben Company is using the work sampling technique to establish standards for its data entry clerks. The pool has six clerks, each

4. The Dorben Company is using the work sampling technique to establish standards
for its data entry clerks. The pool has six clerks, each of whom works a 40-h week.
Over a four-week period, 1,700 random simultaneous observations of all six clerks
were made. During the study period, the clerks produced 9,001 entries. Of the
random observations, 1,225 showed that data entry was taking place. Assuming a
20 percent allowance and an average data entry rating of 85 percent, calculate the
hourly standard per entry.
5. How many observations should be recorded in determining the allowance for
personal delays in a forge shop, if it is expected that a 5 percent personal allowance
will suffice, and if this value is to remain between 4 and 6 percent across 95 percent
of the time?
6. To get 65 percent precision on work that is estimated to take 80 percent of the
workers time, how many random observations are required at the 95 percent confidence level?
7. If the average handling activity during a 10-day study is 82 percent and the number
of daily observations is 48, what is the confidence interval for each days percentage activity?
8. The following data were collected by an intern working at the Mole Hill Ski Resort
regarding the efficiency of the V-8 Ford engine that was used to power the rope tow
for the bunny slope. Managers would like to know how many hours of service they
can expect to achieve out of their obviously failing engine out of a typical 16-h
skiing day. After studying the data, you can state with 95 percent confidence that
the engine will be able to run for ___________ h 6___________ h of a 16-h day.
Running on 8 cylinders
Running on 7 cylinders
Running on 6 cylinders
Not running, engine clogged
9. Data from an 8-h work sampling study are shown below.
a. What percentage of the time is the machine running?
b. What percentage of the time is the machine broken?
c. What is the limit of accuracy of this study for a 50.05?
d. What is the 95 percent confidence interval of the machine running?
e. Your manager says that the range in part d is unacceptably large. She would
like to narrow the range down to 61 min of running time. How many observations should you collect to achieve this?
fre76361_ch14_555-584.indd 58123/11/127:00 PM
582 CHAPTER 14
Running
Idle
Broken
Out of stock
Other

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