$5)$ Read the Best Buy case study $($see attached file$)$ and answer the Case Discussion Questions listed at the end. Be sure to include the changes made by Best Buy and the industry overall that have taken place since the publication of the textbook.

$-$How does the ability to purchase online change customers behaviors

$-$What kind of film do you think will perform best in consumer electronics: a$)$ physical bricks$-$and$-$motor stores only; b$)$ online only, c$)$ stores that have both physical and online presence?Why did you choose the answer you did?

$-$How do you think online shopping changes the cost structure of retailers?

$-$What would you recommend for Best Buy to do$?$