Question: 5.6pts) The university computer lab has 10 computers which are constantly being used by students. Users need help from the one lab assistant fairly often.

5.6pts) The university computer lab has 10

5.6pts) The university computer lab has 10 computers which are constantly being used by students. Users need help from the one lab assistant fairly often. Students ask for help at a Poisson rate of with an average of 4 requests per hour for any one computer. The assistant answers questions as quickly as possible and the service time follows an exponential distribution with mean of 1 minute per help session. a. What is the Kendall notation for this system? b. Based on this report what is the probability that a student will not get instantaneous help? c. Based on this report what is the average number of students waiting to be helped? d. Based on this report how much time do students spend getting help before they can resume work on their computers? Answers: Answer Question a b d

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