Question: ( . 6 6 7 points ) Zero defects is a concept of quality management of which thought leader? A . Deming B . Juran

(.667 points ) "Zero defects" is a concept of quality management of which thought leader?
A. Deming
B. Juran
C. Crosby
D. Imai
 (.667 points ) "Zero defects" is a concept of quality management

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