6. Errors committed by raters

Stephanie is an amazing writer. Her boss, Steffan, often asks her to write important documents, such as end-of-year reports and presentations on new products. Steffan routinely gives Stephanie very high performance appraisal ratings. Unfortunately, he doesnt consider the fact that Stephanie does have flaws in some areasfor example, she rarely turns in her timesheet on time and she seems to have difficulty working with some of her teammates. But Steffan feels that if Stephanie is so good at writing, she must be good at everything. Which rating error is Steffan making?

Halo error

Rater bias

Contrast error

Horns error

When conducting a performance review, which of the following elements of feedback do you not want to use?

Clarity

Conviction

Comparison

Confidence