6)

In organizational settings, empathy:

Multiple Choice

• has both a cognitive and emotional component.

• improves sensitivity to the external causes of another person's behaviour and results.

• can reduce the likelihood of fundamental attribution error.

• is not relevant.

• has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results.

7)

Item 7

Our likelihood of noticing a person or object depends on its:

Multiple Choice

• novelty.

• intensity.

• motion.

• size.

• All of the answers are correct.

8)

Item 8

An interpretation of the environmental stimuli is based on all of the following, EXCEPT:

Multiple Choice

• Feeling

• Hearing

• Seeing

• Smelling

• Touching

9) The degree to which a person's self-concept is clear, confidently defined, and stable is called what?

Multiple Choice

• Consistency

• Complexity

• Constancy

• Conspiracy

• Clarity

10)

Self-evaluation is defined by all of the following, EXCEPT:

Multiple Choice

• A person's general beliefs about the amount of control they have over personal events.

• Self-esteem

• Self-efficacy

• Self-determination

• A person's general beliefs about the amount of control they have over work events.

11) The perception process is initiated by:

Multiple Choice

• The perceiver

• The external environment

• The attitudes of the perceiver

• Selective attention

• The perceiver's senses

12)

In attribution theory, the question "Does the person act this way in other settings?" relates directly to:

Multiple Choice

• self-confidence.

• distinctiveness.

• consistency.

• external attribution.

• consensus.

13)

The social identity theory attempts to explain:

Multiple Choice

• how we compare ourselves with people who do not belong to our groups.

• why we homogenize others by believing people within a group share common traits.

• how we define ourselves in terms of the groups to which we can be identified.

• how we compare ourselves with people who do not belong to our groups and defining ourselves in terms of the groups in which we can be identified.

• All of the answers are correct.

14)

In the Johari Window, the open area gets smaller when we:

Multiple Choice

• provide disclosure.

• receive feedback from others.

• decrease the hidden area.

• All of the answers are correct.

• None of the answers apply.

15)

The objective of the Johari Window is to:

Multiple Choice

• improve our awareness of ourselves.

• help others to understand the reasons behind our actions.

• improve our perceptual process.

• improve our awareness of ourselves and improve our perceptual process.

• All of the answers are correct.