60. Your colleagues at work are constantly talking about the company's vice president. He is feared throughout the organisation as a ruthless man who is not to be antagonised. It is necessary for you to bring him a report and you are very nervous about having to deal with him. You know that the vice president has the authority to accept or reject your report. This is part of his ________ power.

A. legitimate

B. expert

C. reward

D. coercive

61. You graduated from University two years ago and began working at Dingo Electronics. You have received good performance evaluations and a raise. You just found out that a recent college graduate with no experience has been hired for a similar position in another company at a higher salary than you are now making. In this example, your referent comparison for equity theory is termed ________

A. self-inside

B. self-outside

C. other-outside

D. other-inside

62. Which dimension of the Big Five Model is a measure of reliability, and which dimension of the Big Five Model is a measure of a comfort level with relationship?

A. openness to experience; extraversion

B. extraversion; agreeableness

C. conscientiousness; extraversion

D. agreeableness; neuroticism

63. Which of the following statements is false?

A. The primary or dominant values that are accepted throughout the organisation are core values.

B. A strong culture can act as a substitute for formalisation.

C. In the socialization process, once the employee starts interacting with other employees, the employee enters the metamorphosis stage, where he or she sees what the organization is really like.

D. Innovation and risk taking, one characteristic of organizational culture, refers to the degree to which employees are encouraged to be innovative and take risks.

64. Self-determination theory proposes ________

A. that people prefer to have the freedom of choice about what they will do, so enjoyed tasks must be intrinsically rewarded.

B. that people prefer to have the freedom of choice about what they will do, so enjoyed tasks must be extrinsically rewarded.

C. that people prefer to feel they have control over their actions, so anything that makes a previously difficult task feel more enjoyable like an obligation than a freely chosen activity will increase motivation.

D. that people prefer to feel they are in control of their actions, so anything that makes a previously enjoyed task feel more like an obligation than a freely chosen activity will undermine motivation.

65. You plan to use Hackman and Oldham's job characteristics model to describe the core job dimensions of the jobs within your division. You understand that these dimensions are related to employee motivation, performance, and satisfaction. Jessie's job is such that she gets to schedule her work and determine the procedures to be used in carrying it out. Jessie's job has ________

A. task identity.

B. task significance.

C. skill variety.

D. autonomy.

66. The two leaders in your department are very different. John believes that he should guide and motivate by clarification of the roles and tasks of his subordinates. Alan feels that his role should be to provide individualised consideration and intellectual stimulation. Most of the workers believe that both leaders are well trained, but Alan has a special 'spark' that employees feel when they work with him. John is a ________ leader, and Alan is a ________ leader.

A. charismatic, transactional

B. transactional, transformational

C. team, transformation

D. transformational, transactional

67. Which of the following statements is false?

A. High-status members of groups are given more freedom to deviate from norms than are other group members.

B. High-status people are better able to resist conformity pressures than their lower-status peers.

C. Status has been shown to have some interesting effects on the power of norms and the pressures to conform.

D. Low-status members of groups are given more freedom to deviate from norms than are other group members.

68. Your fellow employees have a terrible work situation. They work in an old, unattractive building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available. You have decided to try to apply Herzberg's two-factor theory to the situation. You decide that your first job should be to remove the dissatisfiers. Which of the following would you remove?

A. advancement

B. intrinsic rewards

C. working conditions

D. recognition

69. Your supervisor has been studying leadership and has described so many theories to you that you are really confused. You ask him to explain the similarities of the many theories so that you can understand the relationship between them. Which theoretical framework is comparable to employee-oriented leadership?

A. initiating structure

B. directive

C. consideration

D. all of the above

70. Whereas ________ focuses on differences between people from different countries, ________ addresses differences among people within given countries.

A. workforce diversity; globalisation

B. globalisation; workforce diversity

C. diversity; culture

D. culturisation; workforce diversity