67. Commitment devices act to enhance self-control but not improve decisions.

• True
• False

68. Soft commitments use social, psychological and financial ___________ to encourage behavior toward desired outcomes.

1. Penalties
2. Outcomes
3. Adjustments
4. Incentives

69. Hard commitments use ___________ ? that are usually financial in nature ? to encourage behavior toward desired outcomes.

1. Incentives
2. Outcomes
3. Penalties
4. Adjustments

70. A referee is a person who is impartial and has no direct involvement in your goal that you assign to enforce the rules of your commitment agreement.

• True
• False

71. When choosing a commitment strategy it is always important to:

1. Use large goals to motivate the client
2. Use small goals that carry high confidence levels
3. Use graduated goals to design the entire strategy
4. Use small goals that are completed quickly.