Question: 7) When you're planning a negative message, in order to minimize the damage to business relationships and encourage acceptance of your message. A) keep the

7) When you're planning a negative message, in order to minimize the damage to business relationships and encourage acceptance of your message. A) keep the audience's needs in mind B) be direct at all times C) emphasize your needs and concerns D) quote the policies and regulations of your company E) avoid stating the bad news in the message

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