Question: When you're planning a negative message, _ _ _ _ _ _ _ _ in order to minimize the damage to business relationships and encourage

When you're planning a negative message, ________ in order to minimize the damage to business relationships and encourage acceptance of your message.
Group of answer choices
avoid stating the bad news in the message
emphasize your needs and concerns
quote the policies and regulations of your company
keep the audience's needs in mind
be direct at all times

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