Question: When you're planning a negative message, in order to minimize the damage to business relationships and encourage acceptance of your message. quote the policies and

When you're planning a negative message, in order to minimize the damage to business relationships and encourage acceptance of your message.
quote the policies and regulations of your company
be direct at all times
keep the audience's needs in mind
emphasize your needs and concerns
avoid stating the bad news in the message
When you're planning a negative message, in order to minimize the

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