79. I'wo major components of a Type A Behavior Pattern are : A ) Impatience and hostility B ) Impatience and arrogance C ) Ambition and arrogance D ) Ambition and hostility 80 . Which of the following is a form of direct workplace aggression ? A ) Failing to return phone calls B ) Failing to transmit information C ), Failing to deny false rumors D ) Failing to warn of impending danger 81 . Management pressure to work harder and longer is associated with all of the following except : A ) burnout B ) frustration C ) anxiety D ) homicide 82. A comprehensive study of American workers concluded that one - third of them experience job - stress- related A ) depression B ) nervousness C ) anxiety D ) None of the above . 83 . Polls indicate that over 40 percent of Japanese workers aged 30 to 60 believe that they will die from A ) overwork B ) cancer ( ) heart attacks D ) boredom 84 . outcomes of stress include sweating , hot and cold flashes , and increased heart rate . A ) Cognitive B ) Behavioral ( ) Physiological D ) Behavioral and physiological 85 . During a crisis , a neurotransmitter called catecholamine suppresses parts of the brain dealing with all of the following except :` A ) Memory B ) Concentration C ) Motor skills D ) Rational thought 8