7EE

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1. Chapter 1

2. Chapter 2

3. Chapter 3

4. Chapter 4

5. Chapter 5

6. Chapter 6

7. Chapter 7

   1. 1DE
   2. 1LMC
   3. 2DE
   4. 3DE
   5. 4DE
   6. 5EE
   7. 6EE
   8. 7EE
   9. 8EE
   10. 9EE
   11. 10EE
   12. 11AE

8. Chapter 8

9. Chapter 9

10. Chapter 10

11. Chapter 11

12. Chapter 12

13. Chapter 13

14. Chapter 14

15. Chapter 15

16. Chapter 16

Problem

Self-Assessment for Email Practices

Evaluate your typical practices with regard to email for school or work by circling the appropriate number for each of the following items.

Add up your score and consider the following advice:

3540: You are a strategic communicator by email. You carefully plan your emails and make sure that you send a professional communication. Notice the items you did not place a 4 next to and focus on improving in these areas.

3034: You are a careful communicator by email. You generally plan your emails well. However, you sometimes send them without enough thought or without reviewing them sufficiently. Focus on spending slightly more time in the planning stage.

2529: You are an above average communicator by email. Sometimes you plan your emails well. Make sure to spend more time before sending an email. Always make sure your content is completely professional before sending it.

Under 25: You need to improve your approach to writing emails. You are too casual. Consider altering your orientation so that you view email as an important, formal business communication tool in which slight mistakes can damage your career.

Write three goals you have for becoming a more effective communicator by email. Go through the items in the survey one by one to help you think of areas where you most need to improve.

2 (Somewhat Disagree) 1 (Disagree) 3 (Somewhat Agree) 3 4 (Agree) 1 1 2. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 I almost always reread my email message in its entirety before sending it I write emails in a professional and sufficiently formal manner I think carefully about what to write in the subject line. I use a spell-checker for important email messages I envision how the recipient of my email message will respond when she/he receives it I think about the preferred communication channel of my message recipient before writing an email I read emails from others carefully and in their entirety before responding. Before sending a reply email, I make one last check to see that I have responded to everything requested. I regularly schedule uninterrupted time to focus on reading and responding to emails I set up an automatic email response or in other ways let others know when I will not be responsive to emails for an extended period (e.g., during vacation time) 1 2 3 1 2 4 1 3 N 1 2 3 4