8. During the performance planning component, the discuss and agree upon A. The employee's salary B. Results, behaviors, and a development plan C. Performance, corrections, and a timeline D. The supervisor's expectations 9. Job descriptions are a key prerequisite for any performance management system because A. Without them, employees will not "buy in to the system B. Performance management systems are not applicable unless centain job elements are present. C. They provide the criteria that will be used in measuring performance. D. They provide information to employees as to what tasks are most important in their jobs. 10. Rating of frequency and criticality of tasks and KSAs is susceptible to: A. Self-serving bias B. Social projection bias C. False consensus bias D. All of the Above 11. The main goal of the strategic planning process is to: A. Write the mission statement to provide direction to the organization B. Allocate resources to provide the organization with a competitive advantage C. Form the foundation for the performance management process D. None of the above 12. Which of the following external factors should be considered in any external environmental analysis? A. Organizational culture B. Organizational politics C. Competitors D. Organizational structure 13. Which of the following internal factors should be considered in an internal envir analysis? A. Organizational culture B. Competitors C. Organizational structure D. A and C