$8.$ The process of finding, keeping and developing the right people to form a qualified work force is

$\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

$9.$ True or False: Prior to the $1930$s$,$ HRM was highly regulated by several agencies of the US

Government, but most of the laws were repealed leaving companies free to treat their

employees as they wish today.

$10.$ The form of discrimination in which verbal or physical conduct of a sexual nature occurs while

performing one$$s job is called $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

$11.$ The three major functions of HRM are...

a$.$ Planning strategic initiatives

b$.$ Hiring the right employees for the jobs

$2$

c$.$ Quid Pro Quo encouragement

d$.$ Developing and Supporting the organization$$s employees

e$.$ Maintaining the company$$s workforce $($reduce turnover$)$

f$.$ Discriminating against old people

$12.$ True or False: Most companies prefer to hire and promote externally because doing so brings

$$fresh blood$$ into the firm.

$13.$ Financial and nonfinancial rewards that organizations give an employee in exchange for their

work are referred to as that worker$$s $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

$14.$ True or False: Today, most managers embrace diversity in the workplace because federal, state

and even local laws force them to do so$,$ but few think it$$s a good long$-$term business practice.

$15.$ Differences communicated through verbal and nonverbal behaviors and learned only through

extended interaction with others $($Personality$,$ attitudes, beliefs, and values$)$ are referred to as

surface level diversity challenges.

$16.$ True or False: A work environment where:

a$.$ all members are empowered to contribute in a way that maximizes the benefits to the

organization, customers, and themselves

b$.$ Individuality of each member is respected by not segmenting or polarizing people on the

basis of their membership in a particular group

c$.$ Is a company that practices organizational plurality!

$17.$ A Set of forces that initiate, direct, and make people persist in their efforts to accomplish a goal

is a $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

$18.$ True or False: A natural reward $($good feeling, pride in one$$s accomplishment$)$ associated with

performing a task or activity for its own sake is an extrinsic reward for a job well done.

$19.$ Equity theory states that people are motivated when they believe they are being treated

$\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

$20.$ According to Expectancy Theory, people will be motivated to the extent to which they believe

that:

a$.$ Their efforts will lead to good performance

b$.$ Good performance will be rewarded

c$.$ They will be offered attractive rewards

d$.$ A and C above

e$.$ None of the above

$21.$ Today, many managers believe that people will be motivated to the extent to which they:

a$.$ Accept specific, challenging goals

b$.$ Receive feedback that indicates their progress toward goal achievement

c$.$ This theory of motivation is called $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_$

$\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

$22.$ True or False: While management is an internal motivation that comes from a person$$s mind

and heart, leadership is an external motivation that$$s often associated with one$$s position in an

organization.

$23.$ True or False: A popular definition of leadership is a person$$s ability to influence others to think

and behave in a certain way or manner.

$24.$ The two primary leadership behaviors are...

a$.$ Initiating structure