Question: 8 . When Delta Insurers discovers that a data entry clerical error resulted in 2 5 percent of its customers bein overcharged on the premium

8. When Delta Insurers discovers that a data entry clerical error resulted in 25 percent of its customers bein overcharged on the premium for their policies, the CEO and CFO must decide how to handle the problem.
Rather than announce to the customers that they have made a mistake, the CEO and CFO decide to issue th refunds disguised as a "good customer discount." Why would this decision be deemed unethical? o a. Because a good customer discount would apply to all customers, not just the 25 percent who were overcharged.
o b. Because Delta Insurers' board should have made the decision, not just the CEO and CFO. o c. Because the mistake should be rectified by the person who actually made the mistake.
d. Because they did not admit to making the mistake and they are not being honest in rectifying the mistake,

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