Question: 9 . ( 2 3 points ) Trojan Dental is a small dental office serving the community near USC. Trojan Dental has one receptionist, two

9.(23 points) Trojan Dental is a small dental office serving the community near USC.
Trojan Dental has one receptionist, two hygienists, and two dentists. All patients see the
receptionist, one of the hygienists, and one of the dentists before departing the office.
Receptionist: When a patient arrives, the receptionist greets them and collects in-
surance details which takes exactly 4 minutes, and then directs the patient to the
next available dental hygienist.
Hygienists: The hygienists clean patients teeth. 60% of the patients brush fre-
quently (have good dental hygiene) and it takes a hygienist exactly 10 minutes to
clean their teeth. The rest have poor dental hygiene and take exactly 16 minutes
with a hygienist.
Dentists: The two dentists, Dr. Travis and Dr. Taylor, are identically skilled and
each spends 26 minutes on average with their patient.
Due to appointments, exactly 33 patients arrive at the dental office each day. The office
is open 10 hours per day.
a)(3 points) What is the capacity of the team of hygienists per hour?
b)(3 points) What is the capacity of each dentist? What is the capacity of the two
dentists together?
c)(3 points) What is the capacity Trojan Dental? Explain.
d)(3 points) What is the Flow Rate of Trojan Dental?

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