Question: 9. What specific method identified in the lectures is used to fine the true, underlying symptoms of problems? Select one: a. statistical process control methods

9.

What specific method identified in the lectures is used to fine the true, underlying symptoms of problems?

Select one:

a.

statistical process control methods

b.

Ask why 5 times

c.

charting of processes (flow charts, process charts)

d.

Pareto charting

10. What information does a project planner obtain when using PERT & CPM tools?

Select one:

a.

An anticipated project completion date

b.

What activities are non-critical

c.

Probabilities for completion dates

d.

All of the above

e.

A & C only

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