9.5 Document for Analysis: Wedding Request Refusal (Objs. 14)

Your Task. Analyze the following poorly written request refusal. List its weaknesses. If your instructor directs, revise it using the suggestions you learned in this chapter.

Current date

Ms. Sonya Capretta 2459 Sierra Avenue Fresno, CA 93710

Dear Ms. Capretta:

We regret to inform you that the wedding date you request in your letter of February 2 at the Napa Valley Inn is unavailable. Unfortunately, we are fully booked for all of the Saturdays in June, as you probably already suspected.

June is our busiest month, and smart brides make their reservations many monthseven yearsin advance. Thats because the Napa

Valley Inn is the ideal romantic getaway for weddings. With unparal- leled cuisine and service, along with panoramic Napa Valley and vine- yard views, our Inn offers unique, intimate ambiance in a breathtaking location for your special event.

We apologize if we have caused you any inconvenience. However, if you could change your wedding date to the middle of the week, we would try to accommodate your party. We do have a few midweek spots open in June, but even those dates are rapidly filling up. With 45 Mediterranean-style rooms and suites, each with its own sunny private terrace, the Napa Valley Inn is the perfect location for you and your partner to begin your married lives. Afternoon ceremonies typi- cally begin at 11 a.m., while golden sunsets at the Napa Valley Inn offer a romantic prelude of the evening to come. Evening ceremonies usually begin at 6 p.m. Im available if you want to arrange something.

Sincerely,