9.The control process involves 4 steps. * True False 10.Feedback is useful and constructive as long as it satisfies some personal need of the sender. * True False 11.One of the most managerial responsibilities is to create conditions under which other persons feel inspired to work hard. * True False 12.In McClellands view, the successful executive is likely to possess a high need for social power that is greater than an otherwise strong need for affiliation. * True False