A. Before beginning this exercise, you should (a) review carefully, if you have not already done so, the different methods organizations use to conduct job analyses, and (b) review the Job Analysis Questionnaire (Exhibit 2.5). B. Students should be divided into pairs. Each person should then interview his or her partner with reference to a job about which the partner is very familiar. Use the Job Analysis Questionnaire for the interview. The questionnaire can be used to help determine the major responsibilities and tasks of the job and the required knowledge, skills, abilities, and personal characteristics needed to perform the job. C. After each student has interviewed his or her partner, write a job description covering your partners job. Remember to use action verbs when describing the employees tasks, duties, and responsibilities. It is also important that specific duties be grouped and arranged in descending order of importance. The completed job description should follow the format shown in Exhibit 2.6. The completed job description should be shown to the partner to determine whether additional information is required or whether changes should be made. Your instructor may require that you turn in a final copy of the completed job description for the next class. D. If time permits, the entire class should discuss the various uses of job descriptions and the effectiveness of the interview as a method of job analysis.

A. Job Responsibilities and Duties 1. Job title 2. Department title and/or division title 3. Title of immediate supervisor 4. Description of duties (Describe the duties in enough detail to provide a complete and accurate description of the work.) a. Provide a general overall summary of the purpose of your job. b. What are the major results or outputs of your job? c. Describe the duties and tasks you perform daily; weekly; monthly. d. Describe duties you perform irregularly. 5. List any machines, instruments, tools, equipment, materials, and work aids used in your job. Indicate percent of time used. 6. Describe the nature of your responsibility for nonhuman resources (money, machinery, equipment, and so on). What monetary loss can occur through an error? 7. What reports and records do you prepare as part of your job? When are they prepared? 8. What is the source of instructions for performing your job (e.g., oral or written specifications)? 9. Describe the nature and frequency of supervision received. 10. How is your work reviewed, checked, or verified? B. Reporting Relationships 11. How many employees are directly under your supervision? What are their job titles?

12. Do you have full authority to hire, terminate, evaluate, and transfer employees under your super- vision? Explain.

13. What contacts are required with other departments or persons other than your immediate depart- ment in performing your job? Describe the nature and extent of these contacts.

C. Working Conditions 14. Describe the working conditions present in the location and environment of your work such as cold/ heat, noise, fumes, dust, and so on. Indicate frequency and degree of exposure. 15. Describe any dangers or hazards present in your job. D. Job Qualifications (Be certain not to list the incumbents qualifications, but what is required for performance by a new employee.) 16. Describe the kind of previous work experience necessary for satisfactory performance of this job. 17. What is the amount of experience required? 18. What kinds of knowledge, skills, and abilities (KSAs) are needed to perform the job? 19. What is the minimal level of education (grammar, high school, two-year college, four-year college, etc.) required? 20. Are any special physical skills and/or manual dexterity skills required to perform the job? 21. Are there any special certification, registration, license, or training requirements?