Question: A certain process is arranged as shown above: - Every customer starts at step G1 - There are 4 servers providing the same service simultaneously

A certain process is arranged as shown above: -

A certain process is arranged as shown above: - Every customer starts at step G1 - There are 4 servers providing the same service simultaneously to each customer at step G2. A customer can go to any available server to get the service. - After G2, a customer will choose to go to either route 1 (G3 and G4) or route 2 (G5 and G6) to complete the service. The time in minutes it takes to serve a customer at each step is shown in the following table. This process can server route 2 customers per hour. Rour. I to the nearest whole number

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