A client has brought to your attention, a discrepancy between your agencys policy and the current legislation. What would be the process to investigate and respond to this discrepancy? Order the steps below.

Agency policies updated to reflect legislation.

Licensee in Charge contacts CAV to seek advice before reviewing policy.

Staff are trained and informed of new policy, client is informed of rectification.

Licensee in Charge notified of discrepancy found.

Current policy and legislation reviewed and compared by Licensee in Charge.