A food seller that has only one server has an average arrival rate of 15 customers per
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Question:
A food seller that has only one server has an average arrival rate of 15 customers per hour. If it takes an average of 3 minutes to serve a customer:
- What is the probability that 3 customers are waiting at a point in time?
- What is the expected waiting time of customers before receiving service?
- What is the expected service time of a customer?
- If the average waiting time before service is to be reduced by 3 minutes and given the
present arrival rate, what new service rate will you recommend?
Related Book For
Operations Management
ISBN: 978-0071091428
4th Canadian edition
Authors: William J Stevenson, Mehran Hojati
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