a. From the perspective of a coffee shop, what do you think is the best way that an operations manager can adopt to increase efficiency of the business?

b. Explain the statement: “Manufacturing and Service Organizations differ chiefly because manufacturing is goods-oriented and service is act-oriented.” Give examples to clarify the concept discussed in the statement. What is the difference between goods-orientation & act-orientation?

Answer rating: 100% (QA)

Operations manager can adopt these ways to increase efficiency of the business 1 Stay focused It is very important for the operations manager to stay focused because if the manager is not focused he w... View the full answer