a$.$ Fully explain why socially complex resources and capabilities are costly to duplicate by competitors. In fact, these types of resources and capabilities might not be subject to duplication at all. $(\mathrm{.}5)$ b$.$ Offer two $(2)$ specific business example $($real or fictitious$)$ of a situation where socially complex resources and capabilities exist and illustrate how possessing these unique resources and capabilities can specifically translate into a positive impact on performance. $(\mathrm{.}5-\mathrm{.}75)$

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