Question: A good manager doesn't try to eliminate conflict; he [or she] tries to keep it from wasting the energies of his [or her] people

"A good manager doesn't try to eliminate conflict; he [or she] tries

"A good manager doesn't try to eliminate conflict; he [or she] tries to keep it from wasting the energies of his [or her] people" (Robert Townsend). Critically evaluate the extent to which conflict is useful to a manager, providing examples to justify your answer.

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Conflict can be a doubleedged sword for managers as it can both hinder and benefit their efforts While some level of conflict is inevitable and can even be productive it is crucial for managers to str... View full answer

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