Question: A goodwill message is especially effective when it: Question 1 1 options: discusses the reader's situation in detail. mentions a specific incident or anecdote. uses

A goodwill message is especially effective when it:
Question 11 options:
discusses the reader's situation in detail.
mentions a specific incident or anecdote.
uses strong, flowery language.
focuses on the writer's thoughts and feelings.
omits a subject line on the email form.

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