Question: A goodwill message is especially effective when it: mentions a specific incident or anecdote. uses strong, flowery language. focuses on the writer's thoughts and feelings.

A goodwill message is especially effective when it:
mentions a specific incident or anecdote.
uses strong, flowery language.
focuses on the writer's thoughts and feelings.
discusses the reader's situation in detail.
omits a subject line on the email form.
A goodwill message is especially effective when it: mentions a specific

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