1. A graphic rating scale is best defined as a performance appraisal

   a.

   that primarily marks the degree to which an employee has achieved various characteristics.

   b.

   that primarily measures the relative performance of employees in a group.

   c.

   that presents an appraiser with sets of statements describing employee behavior and that requires the appraiser to rate the statements.

   d.

   that requires a supervisor to keep a written record of incidents that show positive and negative ways an employee has acted.

   ________ rate employee performance using a series of statements that describe the range of performance from ineffective to effective.

   
   

   a.

   Management by objectives

   b.

   Behaviorally anchored rating scales

   c.

   Critical-incident appraisals

   d.

   Graphic rating scales

   1. When uncertain how to answer or when the overall scoring on a test looks undesirable, a supervisor is most likely to make ________.

      	a.	gross errors
      	b.	guesstimates
      	c.	random choices
      	d.	fair judgments