(a) How does the organization identify the workforce capability (knowledge, skills, and abilities) and capacity (numbers) needed to support all aspects of the organization? (a) How does the organization train and develop its workforce and leaders? (a) A fully developed systematic approach to training and development typically includes (a) needs assessment process; (b) curriculum development process; (c) training and development planning process; (d) systematic methods to deliver the training; and (e) systematic methods to evaluate and reinforce the training on the job. Even if the organization outsources training, it is still responsible for ensuring all aspects that they outsource to meet its needs