Question: A human resource manager asks you for advice. She wants to introduce a training program that will help resolve personality conflicts at work so employees

A human resource manager asks you for advice. She wants to introduce a training program that will help resolve personality conflicts at work so employees may improve the way they communicate with each other. All else being equal, what off

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the

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job instructional method would you recommend to the manager?

simulations

role play

Games

case incidents

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