a) Identify any three key functions which can be included under 'operations' in managing a five-star hotel.Discuss each function with suitable example of a relevant process.

b)e-Manufacturing comprises four main technologies, namely product technology, process technology, manufacturing technology, and information technology.The following are three narratives with fictious company names.In relation to emanufacturing, identify the suitable technology each narrative refers to, and recommend, with elaboration, the corresponding appropriate software/technique to be applied in order to achieve the company's goal.

Narrative 1:Vmana is a high-technology manufacturing company.The management aims to fit the production plant with a suitable software which can design product models, as well as can also direct machines to set relevant parameters precisely to manufacture products automatically.

Narrative 2:Jolly Moulders is a plastic products manufacturing company which wants to introduce a machine controlled by a software that is capable of changing tools automatically, The company is also expect the machine to record critical data for analytical purpose.

Narrative 3:Peniti Pointers is a manufacturing company which plans to incorporate a manufacturing technique that enables similar designs, manufacturing process, or functions to be produced within a cell.